T&C
TERMS AND CONDITIONS
Terms and Conditions for OnlineGamePursuit.com
OnlineGamePursuit.com is managed and operated by Red Domain Trade SRL.
Gift Card Terms of Use
- Updates to Terms and Conditions:
Red Domain Trade SRL reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will not affect your statutory rights. By using our gift cards, you agree to these Terms and Conditions. Please review them carefully. - Redemption of Gift Cards:
The value of each gift card can be redeemed with a designated supplier. Redemption of the gift card is subject to the supplier’s Terms and Conditions. - Gift Card Validity:
Gift cards are valid for a period as specified by the supplier. Unless otherwise stated, gift cards expire two (2) years from the date of purchase or as determined by Red Domain Trade SRL. Expired gift cards cannot be reactivated. - Payment Processing:
Your credit card will be charged immediately upon delivery of the gift card PIN. - Delivery of Gift Cards:
All gift cards are sent via email. If you do not receive the email within 5–15 minutes, check your spam or junk folder. For further assistance, contact our support team. - Lost or Stolen Cards:
OnlineGamePursuit.com is not responsible for lost or stolen gift cards. Balances on such cards cannot be replaced or reimbursed, and the company is not liable for any loss due to theft or fraud. - Jurisdiction and Governing Laws:
These terms are governed by applicable laws. By using our services, you agree to submit to the non-exclusive jurisdiction of the relevant courts.
Return and Exchange Policy
- Refund Policy:
Gift cards are eligible for refunds within 15 days of purchase, provided they have not been redeemed. Once a gift card has been redeemed with a supplier, the supplier’s Terms and Conditions apply. Refunds will be issued to the original purchaser and credited back to the original payment method. Refunds typically take 5–10 business days to process.To request a refund, please contact our customer support team at [email protected].
- Exchange Policy:
If more than 30 days have passed since your purchase, we can exchange your gift card for another card of equal value from our catalog. - Non-Refundable Products:
Some gift cards may not be eligible for refunds, especially in cases where the key has already been redeemed or the product has been used. Refunds are considered on a case-by-case basis, and we strive to accommodate requests wherever possible. - Refund Request Timeline:
Refund requests must be submitted within seven (7) days of the key’s delivery by the vendor.
For further assistance, please reach out to our support team for guidance and resolution.
Privacy Policy
This Privacy Policy outlines how Red Domain Trade SRL (“we,” “us,” “our”) collects, processes, and protects your personal data. By using our website, you acknowledge that you have read, understood, and agreed to this policy. For further information, please contact us using the details provided on our website.
Introduction
OnlineGamePursuit.com is owned and operated by Red Domain Trade SRL. This Privacy Policy, together with our Terms and Conditions and Cookie Policy (accessible via the footer of our website), govern your use of our website and services. By continuing to use our site, you confirm your acceptance of these terms. For inquiries, feedback, or complaints, please contact us using the details available on the website.
Security and Privacy
We prioritize your privacy and data security. Your information is encrypted using SSL (Secure Sockets Layer) technology, ensuring secure transmission of your data. Look for the padlock symbol in your browser to confirm you’re in a secure section of our site. We continually update our security measures to safeguard your information.
Data Protection
By submitting your information and placing an order, you confirm you are over 18 years of age and consent to the use of your data as outlined in this policy. Your data will be securely stored and used to fulfill your orders and provide customer support. Data may be shared with trusted third-party providers as necessary to deliver our products and services.
Communications
We may contact you for the following purposes:
- Operational Updates: Order confirmations, delivery updates, and customer care.
- Marketing Communications: Information about our products, promotions, and offers.
Marketing communications will only be sent if you opt-in. You can withdraw your consent to receive such communications at any time by following the instructions in our emails or contacting us directly. Your data will never be shared with third parties for independent marketing purposes.
Email Tracking
We may use tracking pixels in marketing emails to monitor performance, such as open rates and link clicks. This helps us optimize our campaigns and improve your experience. If you prefer not to receive tracked emails, you may opt out of marketing communications at any time.
Opting Out of Marketing Communications
You can opt out of marketing communications during initial sign-up or by following the instructions included in each communication. Alternatively, contact our support team to be removed from our marketing list.
Third-Party Data
If you provide personal data belonging to another individual, you confirm:
- The individual is over 18 years old.
- You have obtained their consent to share the data in accordance with applicable laws.
- This policy applies to their data as if they had shared it directly with us.
- We may inform them that you have shared their information.
GDPR Compliance
We process your personal data in accordance with the General Data Protection Regulation (GDPR). Your data may be shared with carefully selected third parties to fulfill your orders or improve our services. Some data may be processed or stored outside the European Economic Area (EEA). By using our services, you consent to such transfers, which are safeguarded by applicable legal protections.
You have the following rights under GDPR:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request the deletion of your data, subject to legal obligations.
- Restriction: Limit how your data is processed.
- Portability: Transfer your data to another provider.
- Objection: Object to specific data processing activities.
To exercise these rights, contact us using the details provided on the website.
Policy Updates
We may revise this policy from time to time. Updates will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.
This version ensures originality while maintaining clarity and compliance with privacy regulations. Let me know if further adjustments are required!
Delivery Policy
To place an order with Online Game Pursuit Limited (“we,” “us,” “our”), the customer (“you,” “your”) must:
- Select the desired product(s).
- Choose the required amount/value.
- Enter a valid email address for delivery of the activation code(s).
- Confirm the order details.
- Submit payment.
Once payment is successfully received, the order is considered finalized. Online Game Pursuit Limited will then deliver the voucher or activation code(s) necessary for you to access and use the product(s) in the order.
Order Acceptance and Changes
Online Game Pursuit Limited reserves the right to accept, modify, or cancel any part of an order at its discretion. In the event of a change or cancellation, we will notify you using the contact details provided during purchase. Products purchased are strictly for personal use and may not be resold.
Customer Responsibilities
You are responsible for ensuring the accuracy of the information submitted with your order. Online Game Pursuit Limited is not liable for delays or issues caused by incorrect or incomplete information. If your payment method cannot be verified or is invalid, we may cancel or suspend the order without further notice.
Delivery and Activation
Once payment is confirmed, the activation code(s) will be delivered via email. Delivery is deemed complete when the code(s) are successfully sent to your provided email address. Products are considered accepted upon delivery of the activation code(s).
Please note that the use of these codes and related products may be subject to third-party terms and conditions.
Account Creation
Certain features of our website require account registration. You agree to:
- Provide accurate and up-to-date information.
- Accept responsibility for all activities under your account.
- Maintain the confidentiality of your account credentials.
Online Game Pursuit Limited is not responsible for verifying the identity of account holders and reserves the right to suspend or terminate accounts at its discretion.
Website Accuracy and Errors
Despite our efforts to provide accurate information, errors, omissions, or inaccuracies may occur on our website. We reserve the right to correct such issues at any time, including after an order has been submitted and confirmed.
Warranties and Liability
We disclaim all warranties, express or implied, related to our website, products, or services, including merchantability or fitness for a specific purpose. Any claims regarding errors or defects must be reported within 30 days of delivery. Verified issues will be resolved through product replacement or refund at our discretion.
Use Restrictions
You agree not to:
- Copy, modify, or reverse-engineer our website or services.
- Use automated tools to access or monitor our website.
- Interfere with the operation of our website or services.
- Transmit malicious software or violate network security.
Online Game Pursuit Limited reserves the right to investigate and prosecute unauthorized activities.
Intellectual Property
All intellectual property rights related to our website, products, and services are owned by Online Game Pursuit Limited or our licensors. You may not use our trademarks, logos, or other proprietary materials without prior written permission.
Order Termination
We may terminate or suspend orders or accounts for violations of these terms, suspected fraud, or compliance with regulatory changes. Termination does not absolve you of payment obligations or allow refund claims beyond our stated policies.
Limitation of Liability
To the maximum extent permitted by law, Online Game Pursuit Limited is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the product(s) associated with the claim.
Returns & Refunds Policy
We strive to ensure customer satisfaction. Below is our policy regarding returns and refunds:
Refund Eligibility
- Unused Gift Cards: Refunds are available for unused gift cards within 15 days of purchase. The refund period begins on the date of purchase.
- Undelivered Products: If the product has not been delivered, a return is possible at any time.
Once a gift card has been redeemed with a supplier, the supplier’s Terms and Conditions will apply. Please review these terms carefully before purchase.
Refund Process
- Refund Recipient: Refunds will be issued to the original purchaser and credited to the payment method used during the transaction.
- Processing Time: Refunds typically take 5 to 10 working days to appear in the purchaser’s account.
To initiate a refund, contact our customer service team at [email protected].
Exchange Policy
If more than 30 days have passed since your purchase, we offer the option to exchange your gift card for another one available on our website, up to the value of the current voucher.
Discretionary Refunds
Refunds are assessed on a case-by-case basis. While we make every effort to accommodate requests, refunds are not available for games that have been played or keys that have been redeemed. Refund requests must be submitted within 7 days of the key being delivered to the purchaser.
Non-Refundable Products
Certain products may not be eligible for refunds. If you have any questions about a specific product’s refund eligibility, please contact our support team for assistance.
Cookies Policy
Cookies are small files stored on your computer’s hard drive that help websites function effectively and provide a tailored browsing experience. When you agree to the use of cookies, your browser adds the command in the form of a small file.
What Are Cookies?
A cookie enables a website to analyze web traffic or recognize you when you visit a specific site. Cookies allow web applications to customize their operations based on your preferences, providing a more personalized experience by gathering and remembering your choices and habits.
Cookies Used on OnlineGamePursuit.com
Below is a list of the cookies we use on OnlineGamePursuit.com, along with explanations of their purposes. These cookies are carefully chosen to enhance your browsing experience and help us improve our services.
We understand concerns surrounding cookies, but their proper use benefits both you and us by improving functionality and user experience.
Managing Cookies
You can delete or manage cookie files stored on your device through your browser settings. If you prefer to restrict, block, or receive notifications about cookies set by OnlineGamePursuit.com, you can adjust these settings in your browser.
Most browsers have a “Help” section that explains how to modify cookie preferences. Please note that declining cookies may impact your ability to use some features of the website effectively.
Further Information on Cookies
For more detailed information about cookies and instructions on how to disable them in various browsers, visit www.aboutcookies.org. This resource provides comprehensive guidance on managing cookies to suit your privacy preferences.
Will my gift card work in my country?
Some gift cards may be region-locked. If you’re unsure, we recommend contacting either our support team or the gift card’s official support team before making a purchase to confirm compatibility.
When will I receive my gift card?
All gift cards are delivered via email. If you do not receive your email within 5–15 minutes, please check your spam or junk folders. If the email is still missing, contact our support team for assistance.
Is there an expiration date for the codes?
Yes, all codes are valid for 12 months from the date of purchase unless otherwise stated.
What should I do if my gift card isn't working?
- Verify that you are entering the code correctly, especially characters like
Oand0,Band8, orSand5. - Ensure you are redeeming the card on the correct platform (e.g., iTunes cards on the iTunes Store).
- Check your account balance by logging out and logging back in.
- Contact the gift card’s official support to check if there is an issue with your account.
If the problem persists, please send us a screenshot of the error message, and our support team will assist you.
Are gift cards restricted to a single retailer?
Some branded gift cards are specific to one retailer, while multi-purpose vouchers can generally be used at any location that accepts the voucher logo. Always check the terms of the specific card before purchasing.
Why didn’t I receive a confirmation email for my order?
If you haven’t received a confirmation email, please contact our support team with details such as the time and date of your order, and we’ll investigate.
What if I made a mistake on my order?
Contact our support team as soon as possible, and we’ll assist you in resolving the issue.
When will payment be taken from my account?
Payment is processed immediately after you place your order. If your purchase is unsuccessful, you will be notified.
How can I check the status of my order?
You will receive email notifications with updates on your order status. Upon completing your order, a confirmation email will be sent to you.
What should I do if my payment card was declined?
If your payment card is declined, please contact our support team for further assistance.
